Consumer Help

Make a Payment

This communication is from a third party debt collector. This is an attempt to collect a debt and any information obtained will be used for that purpose.

Online

Pay your bill quickly and easily through our convenient and secure online payment system. We accept MasterCard, Visa, Discover, American Express and Check.

By Phone

Our professional representatives are available Monday through Friday, 7:45 to 4:30 CST, to assist you in resolving your account balance. If you wish to speak with someone personally please call 512-346-4305 or 800-550-7902. We are here to work with you.

By Mail

If you wish to mail in your payment or payment information, please supply your account number, if known, or mail in the stub from the billing statement.

Please send payments to:

Merchants and Professional Collection Bureau
P. O. Box 140675
Austin, TX 78714

Disputes

If you have an account with us that you do not recognize or you disagree with the amount owed, you can send a written letter of dispute to the address below. You may also contact us at the phone number below. Any information or documents you can supply to help support your dispute should be included.

Merchants and Professional Collection Bureau
P. O. Box 140675
Austin, TX 78714